PURPOSE OF THE POSITION

This positions forms part of the ITC Operations & Infrastructure group. This position focuses on installing and maintaining of all NWU IT-Systems across all campuses of the University.

KEY RESPONSIBILITIES:

Specialists Advice:

• Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations. Actively maintains knowledge in one or more identifiable specialisms. Recognises and identifies the boundaries of their own specialist knowledge. Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.

Project management:

• Defines, documents and executes small projects or sub-projects. Works alone or with a small team actively participating in all phases of the project. Applies appropriate project management methods and tools. Identifies, assesses and manages risks effectively. Agrees project approach with stakeholders and prepares realistic project plans (including scope, schedule, quality, risk and communication plans). Tracks activities against the project schedule, managing stakeholder involvement as appropriate. Monitors costs, times, quality and resources used takes action where these exceed agreed tolerances.

Systems installation/decommissioning:

• Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to control the demand upon a particular resource or service. Contributes to capacity modelling and planning. Supports the design of service component capacity.

Capacity management:

• Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to modify demand for a particular resource or service.

Integration and Installation:

• Design and implement integration interfaces. Actively takes a leading role in implementation of solutions, as per architecture requirements. Contributes to overall design of solutions and defines technical criteria for product or component choices.

Configuration management:

• Applies tools, techniques and processes to track, log and correct information related to configuration items. Verifies and approves changes ensuring the protection of assets and components from unauthorised change, diversion and inappropriate use. Ensures that users comply with identification standards for object types, environments, processes, life cycles, documentation, versions, formats, baselines, releases and templates. Performs audits to check the accuracy of the information and undertakes any necessary corrective action under direction.

Release and deployment:

• Uses approved tools and techniques for specific deployment activities. Administers the recording of activities, logging of results and documents technical activities undertaken.

Systems Software:

• Monitors operational systems for resource usage and failure rates, to inform and facilitate system software tuning. Applies system software parameters to maximise throughput and efficiency. Installs and tests new versions of system software. Contributes to preparation of software implementation procedures with fall back contingency plans.

Applications support: 

• Follows agreed procedures to identify and resolve issues with applications. Uses application management software and tools to collect agreed performance statistics. Carries out agreed applications maintenance tasks.

Database administration:

• Performs standard database maintenance and administration tasks. Uses database management system software and tools to collect performance statistics.

• An NQF Level 6 qualification in IT Systems, supplemented by 1–2 years of additional IT certifications relevant to the position.
• A minimum of five (5) years' experience in System Project Management.

ADDED ADVANTAGE:

• A minimum of five (5) years' experience working with System Software, including Linux, MySQL, and Apache Tomcat.

KEY FUNCTIONAL/TECHNICAL COMPETENCIES:

• Specialist Advice (Level 4).
• Project management (Level 4).
• Systems installation/decommissioning (level 3).
• Capacity management (Level 4).
• Configuration management (Level 3).
• Release and deployment (Level 3).
• System software (Level 3).
• Applications support (Level 3).
• Database administration (Level 3).

KEY BEHAVIOURAL COMPETENCIES:

• Autonomy - Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities.
• Influence - Influences team and specialist peers internally. Influences customers at account level and suppliers. Has some responsibility for the work of others and for the allocation of resources. Participates in external activities related to own specialism. Makes decisions which influence the success of projects and team objectives.
• Complexity - Performs a broad range of complex technical or professional work activities, in a variety of contexts. Investigates, defines and resolves complex problems.
• Business skills - Advises on the available standards, methods, tools and applications relevant to own specialism and can make appropriate choices from alternatives. Analyses, designs, plans, execute and evaluate work to time, cost and quality targets. Assesses and evaluates risk. Communicates effectively, both formally and informally. Demonstrates leadership. Facilitates collaboration between stakeholders who have diverse objectives. Understands the relevance of own area of responsibility/specialism to the employing organisation. Takes customer requirements into account when making proposals. Takes initiative to keep skills up to date. Mentors colleagues. Maintains an awareness of developments in the industry. Analyses requirements and advises on scope and options for continuous operational improvement. Demonstrates creativity and innovation in applying solutions for the benefit of the customer/stakeholder. Takes account of relevant legislation.
• Knowledge - Has a sound generic, domain and specialist knowledge necessary to perform effectively in the organisation typically gained from recognised bodies of knowledge and organisational information. Demonstrates effective application of knowledge. Has an appreciation of the wider business context. Takes action to develop own knowledge.

REMUNERATION:

The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.

ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Mr. Martin Venter on 018 299 4649                     

ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Mrs.Goitsemang Ntsoelengoe on 018 299 2752

CLOSING DATE: 1 July 2026

PLANNED COMMENCEMENT OF DUTIES: As soon as possible 

 Kindly take note: applications must be submitted online through the official NWU vacancy website. Incomplete applications and those submitted through any other platform will not be considered.

The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.

The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.

If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.

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