NWU

NORTH-WEST UNIVERSITY (MAHIKENG CAMPUS) FINANCE AND FACILITIES PROTECTION SERVICES VACANCY: CONTROL ROOM OPERATOR POSITION NUMBER: M000056 PEROMNES: P14 EMPLOYMENT TYPE: PERMANENT

•  Communicate effectively with all stakeholders with regard to Protection Services through various mediums.
•  Prepare and present formal and informal security briefings to Protection Services, staff, and contracted security members of NWU (Mahikeng Campus).
•  Ensure adherence to vision, mission, values, and Code of ethics on daily basis for unitary NWU Protection Services.
• Ensure adherence to Campus regulations.
•  Ensure adherence to Standard Operating Procedures.
•  Joint accountability with leadership for management effectiveness of NWU Protection Services.
•  Crime Information Management.
• Ensure crime, incidents, and information are captured on CHASE system and property register.
• Ensure crime information received is reported to the relevant Senior Control Officer/Control Officer and relevant documents are completed.

•  Daily delivery of effective communication in order to ensure a safe NWU Mahikeng Campus Community.
• To act in the best safety and security interest of NWU Mahikeng Community.
•  Effective alarm monitoring and management.
•  Ensure effective key control.
• Regular and consistent radio and telephone communication.
•  Ensure all equipment faults and deviations are reported and captured timeously. 
• Ensure compliance with OHS Act.

• Capture outsourced security deployment on CHASE.
• Disaster Management.
•  Disaster management compliance ensuring immediate response for immediate disasters.
• Internal and external stakeholders’ communication with reference to incident response management plans and catastrophic incidents.
•  Special events and Emergency Services.
•  Execute special duties during events as and when required.

• Grade 12 (NQF level 4)
• Professional registration with PSIRA – Grade C.
• A minimum of two (2) years experience in control room duties.

• CCTV course.
• Working knowledge of the CHASE system.
• Experience working within the higher education sector.
• A valid driver’s license.

• Intermediate – Advanced Computer literacy skills (Microsoft Office – Word, Excel, Presentations).
•  Excellent written and verbal communication (Report writing, radio, and telephone) skills to effectively function within a multicultural and multilingual environment.
• Ability to work according to planning schedules with measurable intermediate goals.
• Complete and maintain an accurate pocketbook and incident documentation.

• Proven ability to work with precision under pressure.
• Excellent judgement skills.
• Excellent communication skills.
• Interpersonal skills.
• Customer service orientated.
•  Excellent time management skills.