PURPOSE OF THE POSITION

Management of all administrative and associated responsibilities of the practice based at Potchefstroom North-West University.

KEY RESPONSIBILITIES:

General office administration

• Reception duties (answering practice phone, making appointments, taking messages, assisting clients, receiving payments, printing, filing, sending confidential reports) 
• Electronic communication (sending & receiving e-mails, sending electronic documents for clients)
• Diary planning (scheduling appointments, managing related diaries)
• On-line files (scanning & managing online files for team assessments) 
• Meetings (creating & managing agendas and minutes for Care2Kids team). 
• Care2Kids projects (assist in preparing materials, reminders to clients/team).

Social Media

• Design material for social media (webinars, parent talk & other adverts/brochures).
• Assist with posting of social media content.
• Run e-mail campaigns for marketing purposes.
• Create forms for participants
• Create videos for various projects and/or events
• Assisting in managing comments and enquiries on social media.
• Assist in maintaining contact list for marketing purposes.
• Assist in arranging venues, meetings, logistics and admin responsibilities with webinars, workshops.

• Grade 12 (NQF Level 4).
• A minimum of two (2) years’ experience working in a medical practice. 

ADDED ADVANTAGES & PREFERENCES:

• Training in office assistant / secretary / reception / personal assistant with specialisation in office practice, medical practice, communication and information processing (NQF level 4).
• A minimum of one (1) year experience in ZOHO e-file management program.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• Computer literate (Word, Excel, Internet, Outlook, ZOHO). 
• Bilingual (Proficient in English & at least one other South African language e.g Afrikaans, Tswana, Sotho etc.).
• Prioritization & punctual completion of tasks.
• Management skills for organizing & delegating tasks. 
• Diary coordination.
• Good organization, control & planning ability. 
• Records management.
• Systematic planning & effective time management. 
• Data capturing.
• Medical practice management & coordinating schedules.
• Ability to professionally work with clients/patients and personnel.

BEHAVIOURAL COMPETENCIES:

• Professional work ethic with a high level of self-motivation.
• Good language and communication skills.
• Integrity and responsible handling of confidential and sensitive information as well as client confidentiality.
• Demonstration of emotional stability and ability to work under pressure as well as function effectively in teamwork as well as alone.
• Good human relations, telephone etiquette and customer service attitude.
• Autonomous, accurate and assertive performance.
• Effective problem-solving skills.

REMUNERATION:

The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.

ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Prof. Pieter Kruger on 018 299 1737

ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms. Janine Da Gama on 016 910 3451

CLOSING DATE: 13 April 2026

PLANNED COMMENCEMENT OF DUTIES: As soon as possible

Kindly take note: applications must be submitted online through the official NWU vacancy website. Incomplete applications and those submitted through any other platform will not be considered.

The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.

The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.

If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.

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