NWU

NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) FACULTY/ DIVISION: NWU BUSINESS SCHOOL POSITION NUMBER: P002212 VACANCY: ALUMNI RELATIONS PRACTITIONER PEROMNES GRADE: 9 EMPLOYMENT TYPE: PERMANENT PURPOSE OF THE POSITION: The Alumni Relations Practitioner will be responsible for the NWU Business School Alumni Office; organising and supporting events and reunions. The Practitioner will handle the promotion of special events through social media, plan and develop projects and oversee the actual events; create a community for students after they have graduated and continue to build bonds. The Practitioner will also initiate collaborative events where alumni can contribute to Africanisation & Internationalisation aligned with NWU BS strategy.

• Develop and implement an Alumni Strategy in consultation with the Chief Director of the NWU Business School.
• Develop and implement a strategic action plan for a national and international alumni outreach program focused on PRME-Africa initiatives.
• Develop a strategy to acknowledge high-performing alumni achievements.
• Determine the NWU BS Alumni strategic direction and provide leadership, motivation, and support.
• Develop a strong alumni and volunteer network. Identify key individuals to support and develop strategies for alumni relations activities and identify individuals who may assist in establishing chapters.
• Work with lecturers who have frequent contact with national and international alumni.
• Draw up a budget for the NWU BS Alumni Office in consultation with the Chief Director, monitor expenses and perform financial transactions on KFS related to Alumni.

• Promote and encourage national and international loyalty amongst NWU Business School Alumni.
• Meeting alumni at events and meetings and representing the NWU Business School in South Africa and abroad.
• Networking with distinguished Alumni.
• One-on-one meetings with alumni.
• Attending various NWU Business School events.
• Organise and promote sports events/days to be championed by alumni & friends of the NWU Business School.
• Attend Think Tanks, Pitso's, and Road Shows with alumni/academics online and in person.
• Encouraging alumni abroad to have regular reunions/get-togethers which will culminate into formal chapters.
• Establish chapters and get them active.
• Ensure that alumni abroad do not feel neglected.

• Ensure solid and productive relationships between the members, lecturers, and alumni.
• Liaise with other Business Schools to ensure that the NWUBS Alumni relations program follows best practice.
• Work with lecturers to facilitate alumni visits and to publicise NWU Business School's activities to alumni where possible.
• Regular personalised contact with key alumni.

• Manage the NWU BS Alumni office, coordinate events and monitor progress.
• Oversee liaison between Alumni and the NWU Business School to ensure effective communication relating to alumni events, alumni group activities, publications, and web and email communication.
• Develop a work plan in line with the strategy and Set targets and objectives for the NWU BS Alumni.
• Manage and maintain the NWU BS Alumni records and ensure that the database is accurate and up to date to safeguard the integrity of the alumni database.
• Manage the conducting of an NWU Business School alumni survey.

• Develop and implement a coordinated alumni communication program to support alumni engagement goals.
• Draft a written communication responding to alumni with a high level of customer service.
• Identify new ways to communicate and effectively reach specific NWU Business School alumni community segments.
• Establish and build relationships with a wide range of alumni, locally, regionally, nationally, and internationally.
• Maintain Alumni Relations on social media platforms, including LinkedIn, Twitter, Graduway, Instagram, and Facebook.
• Develop and execute a social media strategy (e.g., calendar for content updates, content suggestions, event promotions, etc.) for alumni relations using tools such as Facebook, Graduway, LinkedIn, and Twitter.
• Contribute to newsletter content and highlight the achievements of influential alumni. Contribute to marketing opportunities related to alumni relations.
• Maintain a relationship between the NWU BS Alumni and NWU official Alumni office.

• A Bachelor's degree in Communication or Management or related field (NQF7).
• A minimum five (5) years’ experience working in an Alumni Office.
• A minimum of five (5) years’ experience in Communication Management.

• An Honours degree in related field (NQF 8).
• A Master’s degree in Communication/Management or related field.
• A minimum of four (4) years’ experience in the Higher Education sector.
• Knowledge of the NWU systems will be beneficial.

• Word, Excel, Powerpoint, Graduway etc.
• Knowledge of social media and content creation.
• Project management skills will be beneficial.

• Willingness to travel.
• Ability to work under pressure.
• Building interpersonal relationships and the ability to work in a team.
• Excellent communication and presentation skills.
• Analytical thinking/problem solving.
• Networking.