NWU

NORTH-WEST UNIVERSITY: (POTCHEFSTROOM) FACULTY/ DIVISION: CORPORATE RELATIONS & MARKETING POSITION NUMBER: N000404 VACANCY: JUNIOR DIGITAL MARKETER PEROMNES GRADE: P9 EMPLOYMENT TYPE: PERMANENT PURPOSE OF THE POSITION. The appointed candidate will be expected to build prospective customer relationships through various customer services initiatives, execute a direct marketing campaign, study and career opportunities by different fields of study in the various faculties and organise activations and sponsorships on-and-off.

• Responsible for answering digital student enquiries about study opportunities in a professional and accurate way.
• CRM system and web.
• Assist manager in compiling and collecting marketing information. 
• Keep up to date with the latest admission requirements and course offerings. 
• Assist in updating marketing material and assistance with web updates, once or twice a year. 

• Provide course and subject guidance to prospective students and parents digitally. 
• Handling general inquiries, data inquiries, admission inquiries, academic record inquiries, graduation inquiries, remote learning inquiries, bursary, and finance inquiries.
• Liaising with the different faculties and relevant departments to be able to give accurate information to prospective students and parents. 

• Assist the relevant division Events and Promotions in planning and execution of Virtual Open Days, virtual career days, facilitate virtual appointments with faculties, residences.
• Liaise with faculty advisors regarding course group videos.
• Responsible for virtual coordination where necessary.
• Liaise with relevant student committee members to put them in contact with prospective students on sessions on campus life, residence life and general inquiries.
• Assist with the organizing of events such as NWU Open Days, NWU Young Eagles Events, Campus Tours, NWU Sport series, and campus school visits.
• Events: source catering, select suitable venues, organizing, facilitate and support for sports, cultural and other relevant marketing, and sponsored events.

• As assigned by Manager and/or Director.
• Attend all training and staff sessions.

• Relevant Bachelor’s degree in Marketing or Communication. 
• Minimum three (3) years of experience in organising skills in activations and promotional days.
• Minimum three (3) years of experience in CRM customer service – answering of digital enquiries on different platforms.

• Relevant Bachelor's degree in Education
• Three (3) years proven experience in marketing and event planning experience.
• Three (3) years of experience in knowledge to guide teachers, learners and parents on subject choices and degrees.
• Three (3) of experience in career guidance.
• Valid Driver's License.

• MS Word, Excel, PowerPoint and email, Internet, CRM systems (customer relations management systems) WhatsApp.
• People and liaison skills.
• Administration and organising skills.
• Punctuality.
• Ability to win the trust of prospective students, faculties, and other role-players.

• Resourceful, innovative, and pro-active character.
• Candidates should be able to work and communicate in a multi-cultural environment.
• Good planning skills, independent and result orientated.
• Self-driven and sense of responsibility.
• Willingness to travel.
• Ability to work in a team.