FINANCIAL ASSISTANT
Listing reference: nwu_000069
Listing status: Closed
Apply by: 16 July 2021
Position summary
Industry: Education & Training
Job category: Admin, Office Support and Services
Location: Vanderbijlpark
Contract: Permanent
Remuneration: MARKET RELATED
About our company
NWU
Introduction
NORTH-WEST UNIVERSITY
LOCATION: VANDERBIJLPARK CAMPUS
DIVISION: STUDENT FINANCES AND FINANCIAL RELATED SYSTEMS
DEPARTMENT: VC STUDENT ACCOUNTS AND BURSARIES
POSITION NUMBER: V000021
VACANCY: FINANCIAL ASSISTANT
REPORTING TO: SENIOR FINANCIAL OFFICER
PEROMNES GRADE: P13
EMPLOYMENT TYPE: PERMANENT
PURPOSE OF THE POSITION
Providing assistant with all Student Account Enquiries and Administration at Vaal Triangle Campus.
Job description
1. Student Account Enquiries
- Assist with all student enquiries and general assistance on phone, e-mail and over the counter
- Actively attend to generic e-mail account. Respond to enquiries within 48 hours.
- Provide quotations with accurate information within 48 hours of request received. Become familiar with new online quotation system in order to assist with all enquiries
- Customer service
2. Student Account Administration
- Process manual transactions on student accounts according to financial rules and guidelines. Use Bpel files for bulk uploads
- Process adjustments and cancellations based on information received from SALA
- Process student cancellations within 30 days
- Regularly review credit balances for students not registered and clear old accounts
- Perform account audits ii.
3. Processing of credit refunds
- Receive and control requests for completeness
- Ensure cheque levies are processed on student account
- Capture all credit refund requests on control sheet
- Ensure request forms are authorised by Supervisor / Manager
- Accurately capture refunds on VSS system
- Process credit refunds within 10 working days
4. Financial Enquiries
- Assist with all enquiries from external bursars with financial and general enquiries
- Build and maintain good working relationships with external bursars.
5. Ad Hoc
- Assist with all reasonable and ad hoc tasks that might surface in the line of duty in the Student Accounts & Bursary Department.
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO : Lize Bierman (016 910 3304)
CLOSING DATE : 16 July 2021
PLANNED COMMENCEMENT OF DUTIES : 01 September 2021
Kindly take note: applications must be submitted online through the official nwu vacancy website.
Incomplete applications and those submitted through any other platform will not be considered
The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation.
Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.
If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
Minimum requirements
- Grade 12 with accounting (essential)
- Accounting or Financial Qualification (essential)
- 2 years experience in Financial Processing (essential)
- 1-year experience within the tertiary education environment (desirable)
- 1 year VSS System knowledge (desirable)
Functional & Technical competencies:
- Good communication skills – speaking and writing
- Problem solving skills
- Computer Literate in MS Office
- Punctual
Behavioural competencies:
- Client Service Orientated
- Ability to function in a diverse team and independently
- Time management and ability to work under pressure