Control Room Operator
Listing reference: nwu_000026
Listing status: Under Review
Apply by: 30 June 2021
Position summary
Industry: Other Sectors & Industries
Job category: Office Support
Location: Potchefstroom
Contract: Permanent
Remuneration: Market Related
Introduction
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS)
FACULTY/ DIVISION: FINANCE AND FACILITIES
DEAPRTMENT: PROTECTION SERVICES
POSITION NUMBER: P001383
VACANCY: CONTROL ROOM OPERATOR
PEROMNES GRADE: 14
EMPLOYMENT TYPE: PERMANENT (INTERNAL ADVERT)
PLEASE NOTE: ONLY CURRENT EMPLOYEES OF NWU MAY APPLY FOR THIS POSITION.
PURPOSE OF THE POSITION
To maintain safety and security effectively and efficiently on the NWU Potchefstroom campus.
Job description
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
· Intermediate computer literacy skills ( Ms Office, Word, Excel, etc.)
· Excellent written and verbal communication skills and the ability to function within a multilingual and multicultural environment.
· Ability to work according to planning schedules and measurable goals.
· Complete and maintain an accurate pocketbook and incident documentation.
KEY BEHAVIOURAL COMPETENCIES:
· Proven ability to work with precision under pressure.
· Excellent judgement skills
· Interpersonal Skills
· Customer service orientated.
· Excellent time management skills
Minimum requirements
· Grade 12.
· PSiRA Grade C.
· Five (5) years’ continuous experience at NWU Protection Services.
KEY RESPONSIBILITIES:
1. Communication and Stakeholder Relations
o Communicate effectively with all stakeholders with regards to protection services through various mediums.
o Brief members on patrol at the NWU Potchefstroom campus of any threats.
o Ensure compliance with the safety and security regulations and standard operating Procedures at the NWU Potchefstroom campus.
2. Crime Information Management
o Ensure crime, incidents and information are captured on Chase and Property Register.
o Ensure crime information received is reported to the Control Officer and disseminated to members..
3. Operations
o Effective communication in order to ensure a safe NWU Potchefstroom campus community.
o Act in the best safety and security interest of the NWU Potchefstroom community.
o Ensure effective alarm management.
o Ensure the key control is executed efficiently.
o Maintain effective and consistent radio and telephone communication.
o Maintain effective incident management.
o Ensure all faults and deviations reported are captured timeously.
4. Security
o Capture deployment of outsourced security services on Chase.
5. Disaster Management
o Ensure immediate response[s] to relevant disasters.
o Ensure effective internal and external stakeholder communication with reference to incident response and catastrophic incidents.
6. Special Events and Emergency Services
o Execute special duties during events as and when required.
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Lynette Tolmay on 018 299 2213
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Refiloe Khabo on 018 299 4799
CLOSING DATE: 30 June 2021
PLANNED COMMENCEMENT OF DUTIES: AS SOON AS POSSIBLE.
Kindly take note: applications must be submitted online through the official nwu vacancy website.
Incomplete applications and those submitted through any other platform will not be considered.
The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.
If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
