CONTROL ROOM OPERATOR M000584
Listing reference: nwu_000500
Listing status: Under Review
Apply by: 5 March 2022
Position summary
Industry: Education & Training
Job category: University and Academy
Location: Mafikeng - Capital City
Contract: Permanent
Remuneration: Market Related
Introduction
NORTH-WEST UNIVERSITY MAHIKENG
FACULTY/ DIVISION: PROTECTION SERVICE
POSITION NUMBER: M000584
POSITIONA NAME: CONTROL ROOM OPERATOR
VACANCY: 1
PEROMNES GRADE: P 14
EMPLOYMENT TYPE: PERMANENT
PURPOSE OF THE POSITION
To effectively and efficiently maintain safety and security on NWU Mahikeng Campus.
Job description
1. Communication and Stakeholder Relations
· Communicate effectively with all stakeholders with regards to Protection Services through various mediums.
· Prepare and present formal and informal security briefings to Protection Services, staff and contracted security members of NWU (Mahikeng Campus)
· Ensure adherence to vision, mission, values and Code of ethics on daily basis for unitary NWU Protection Services
· Ensure adherence to Campus regulations
· Ensure adherence to Standard Operating Procedures
· Joint accountability with leadership for management effectiveness of NWU Protection Services
2. Crime Information Management
· Ensure crime, incidents and information are captured on CHASE system and property register
· Ensure crime information received is reported to the relevant Senior Control Officer/Control Officer and relevant documents are completed
3. Operations
· Daily delivery of effective communication in order to ensure a safe NWU Mahikeng Campus community
· To act in best safety and security interest of NWU Mahikeng Community
· Effective alarm monitoring and management
· Ensure effective key control
· Regular and consistent radio and telephone communication
· Ensure all equipment faults and deviations are reported and captured timeously
· Ensure compliance to OHS Act
4. Security
· Capture outsourced security deployment on CHASE
5. Disaster Management
· Disaster management compliance ensuring immediate response for immediate disasters
· Internal and external stakeholders communication with reference to incident response management plans and catastrophic incidents
6. Special events and Emergency Services
· Execute special duties during events as and when required
Minimum requirements
· Grade 12 is essential
· PSIRA Grade C is essential
· Registration with PSIRA is essential
· 2 years working experience as control room operator
· CCTV course is desirable
· Knowledge of CHASE system is desirable
· 2 years’ experience working in a high institution learning is desirable
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
· Intermediate – Advanced Computer literacy skills (Microsoft Office – Word, Exel, Presentations)
· Excellent written and verbal communication (Report writing, radio and telephone) skills to effectively function within a multicultural and multilingual environment
· Ability to work according to planning schedules with measurable intermediate goals
· Complete and maintain an accurate pocket book and incident
KEY BEHAVIOURAL COMPETENCIES:
· Proven ability to work with precision under pressure
· Excellent judgement skills
· Excellent communication skills
· Interpersonal kills
· Customer service orientated
· Excellent time management skills
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Mr Mbutho Kaulela 018 3892277
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Zizipho Hlathi 018 389 2154
CLOSING DATE: 28 February 2022
PLANNED COMMENCEMENT OF DUTIES: 01 April 2022
Kindly take note: applications must be submitted online through the official nwu vacancy website.
Incomplete applications and those submitted through any other platform will not be considered.
The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.
If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
