PURPOSE OF THE POSITION

To manage Investigation Services.

KEY RESPONSIBILITIES:

Strategy Implementation:

• To implement the NWU Protection Services Strategy. 
• Allocate case dockets to investigators.  
• Provide guidance to investigators.
• Conduct 24-hour inspections pm dockets. 
• Conduct quality assurance first level inspection prior to handing over to Senior Manager.
• Investigate serious cases. 
• Submit a monthly report to the Senior Manager indicating the roll, no of cases received, detection rate, cases withdrawn. 
• Implement crime scene management.
• Viewing of CCTV recordings 

Operational Investigation Services:

• Verify information and submit to Senior Manager.
• Interpretation of crime threat and pattern analysis.
• Ensure that briefing notes are compiled.
• Tracing of respondents.

Crime information management:

• Verify information and submit to Senior Manager.
• Interpretation of crime threat and pattern analysis.
• Ensure that briefing notes are compiled.
• Develop perpetrator profiles.

Disaster Management:

• Implement the Disaster Recovery Plan (DRP).
• Activate the Senior Manager (SM) as soon as a disaster occurs.

Crime prevention management:

• Ensure that deployments are executed in terms of the Crime Pattern Analysis (CPA). 
• Ensure crime prevention actions are executed, such as, stop and search, active patrols, observation, and vehicle check points (VCPS). 
• Develop a crime prevention plan.

SHE:

• Implement the relevant section of the OHSA.
• Participate in the quarterly SHE departmental meeting.

Training and Development:

• Identify training needs of members in terms of PDP.
• Nominate members to attend relevant and developmental training interventions.

People Management:

• Conduct performance appraisals of members.
• Identify development areas.

• A bachelor's degree / Advanced Diploma (NQF level 7) in Criminal Justice/Policing OR Forensic Auditing.
• Grade 12 (NQF level 4).
• PSIRA – Grade A (If not in possession must get it within six months of employment).
• A minimum of three (3) years’ experience in Security / Policing on a supervisory / management level or experience in Crime and Incident Investigation on a supervisory / management level.

ADDED ADVANTAGE

• A National Diploma Criminal Justice / Policing (NQF Level 6).
• A Diploma Criminal Justice & Forensic Auditing 5 (NQF Level 5).

Functional / Technical Competencies (Knowledge and Skills)

• Interpersonal Skills.
• Surveillance.
• Emergency management.
• Integrity. 
• Problem Solving. 
• Teamwork. 
• Leadership. 
• Conduct resolutions.
• Risk assessment.

KEY BEHAVIOURAL COMPETENCIES:

• Good communication.
• Critical thinking.
• Customer service.
• Emotional Intelligence.
• Professionalism. 
• Attention to detail.
• Flexibility.