PURPOSE OF THE POSITION:

To manage the Accreditation Data Base of the Potchefstroom, Mafikeng and Vaal Campus. Control new applications and remove cancelled facilities. Issue accreditation numbers and balance the payment of accreditation fees to GL. Ensuring the confidentiality and security of files and filing systems. Ensure all accreditation documentation and correspondence are issued in a timely manner. Arrange site inspections and ensure SCC are updated with all relevant information. Ensure client satisfaction. Staff management and personal development.

KEY RESPONSIBILITIES:

1.     Administrative Control and Management:

• Manage BED accreditation database and verify documentation in order to successfully accredit potential Landlords.
• Manage new applications, remove declined facilities and update personal information of Landlords.
• Issue accreditation number to accredited landlords.
• Gather all required documentation and check for correctness.
• Manage accreditation mailbox to ensure all enquiries are answered in a timely manner and handling complaints in a courteous, professional manner.
• Control data capturing, sign off on basic reconciliations and compile reports.
• Ensure all accreditation documentation and correspondence are issued in a timely manner.

2.     Site Inspections:

• Arrange and manage the inspection of properties as per application.
• Ensure all minimum requirements are met.
• Note all discrepancies and upload photographs.
• Arrange surprise visits and visits to properties for re-inspection.

3.     Assisting other offices:

• Assist the Bursary Office.
• Verify information.

4.     General Office Duties:

• In Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner.
• Ensuring office supplies are maintained, including checking inventory and working with vendors to always ensure adequate levels of necessary supplies.
• Operating copy equipment, fax machines, printers or other equipment necessary.
• Other general administrative duties.

5.     Staff Management:

• Manage staff
• Personal development

• Any B.Com degree (NQF level 7).
• A minimum of 3 years’ work experience in an accreditation environment, dealing with applications, inspections and student related complaints.
• Experience in an administrative position.
• Experience in Jotform.

KEY FUNCTIONAL / TECHNICAL COMPETENCIES:

• Relevant and proven knowledge and experience specifically with regards to the NWU accreditation process.
• General computer literacy.
• Excellent written and verbal communication skills in English and Afrikaans.
• Maintain confidentiality and well thought out considered actions.
• Conflict resolution skills.
• Knowledge of Groupwise and Kuali Financial Systems.
• Computer competent, Microsoft office.

KEY BEHAVIOURAL COMPETENCIES:

• Attention to detail, problem solving skills and good interpersonal relationships
• Work under pressure and have good time management skills
• Should be driven, accountable and capable of good client service.
• The successful candidate must demonstrate high ethical standards, personal integrity, and a strong commitment to honesty. They must not have a history of involvement in fraudulent activities and must be resistant to undue influence, bribery, or corruption. 

REMUNERATION: 

The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.

ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO:                      Miss Juanita Prinsloo, Tel: 018 299 4450

ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO:   Mr Zenyo Seboko, Tel: 018 299 4951

CLOSING DATE:                                                                                                         12 August 2025

PLANNED COMMENCEMENT OF DUTIES:                                                              As soon as possible

Kindly take note: Applications must be submitted online through the official NWU vacancy website.

Incomplete applications and those submitted through any other platform will not be considered.

The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.

The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.

If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.