KEY RESPONSIBILITIES:

Communication and Stakeholder Relations

·        Communicate effectively with all stakeholders with regards to protection services via the telephone, radio and electronically.

·        Ensure compliance with the NWU Potchefstroom Campus requlations and standard operatinq procedure

Crime Information Management

·        Ensure that crime, incidents, and information are captured on Chase, Property Register

·        Ensure that crime information received is reported to the Control Officer and necessary documents are completed.

Operations

·        To monitor Fire detection and Intruder alarms, CCTV and to report dysfunctional cameras

·        To act in the best safety and security interest of NWU Potchefstroom Campus Community.

·        To dispatch first responders to attend to a reported incident.

·        Ensure that key control is done efficiently.

·        Regular consistent radio and telephone communication.

·        Effective incident management.

·        Ensure that all faults and deviations reported are captured timeously.

Security

·        Capturing deployment(s) on Chase.

·        Constant surveillance of hotspots areas.

Disaster Management

·        Disaster management compliance, ensuring that there are immediate responses to relevant disasters Internal and external stakeholder communication with reference to incident response management plans and catastrophic incidents

Special events and Emergency Services

·        Execute special duties during events as and when required.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

·        Advanced Computer literacy skills (Microsoft Office: Word, Excel, and Email Program).

·        Excellent written and verbal communication (by radio and telephone) skills to effectively function within a multicultural and multilingual environment.

·        Ability to work according to planning schedules with measurable output

·        Complete and maintain an accurate pocketbook and capture incidents on the electronic reporting system.

KEY BEHAVIOURAL COMPETENCIES:

·        The proven ability to work with precision under pressure. And an excellent communicator.

·        Excellent judgement skills.

·        Excellent communication skills.

·        Interpersonal skills.

·        Customer service orientated.

·        Excellent time management.