Control Room Operator M000054
Listing reference: nwu_002081
Listing status: Closed
Apply by: 29 September 2023
Position summary
Industry: Education & Training
Job category: Police, Security and Protective
Location: Mafikeng - Capital City
Contract: Permanent
Remuneration: The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
About our company
NWU
Introduction
NORTH-WEST UNIVERSITY (MAHIKENG CAMPUS)
DIVISION: EXECUTIVE DIRECTOR: FINANCE AND FACILITIES
DEPARTMENT: PROTECTION SERVICES
VACANCY: CONTROL ROOM OPERATOR
POSITION NUMBER: M000054
PEROMNES: P14
EMPLOYMENT TYPE: PERMANENT APPOINTMENT
Job description
PURPOSE OF THE POSITION
To effectively and efficiently maintain safety and security on NWU Mahikeng Campus.
KEY RESPONSIBILITIES:
Communication and Stakeholder Relations
- Communicate effectively with all stakeholders with regards to Protection Services through various mediums.
- Prepare and present formal and informal security briefings to Protection Services, staff, and contracted security members of NWU (Mahikeng Campus).
- Ensure adherence to vision, mission, values, and Code of ethics on daily basis for unitary NWU Protection Services.
- Ensure adherence to Campus regulations.
- Ensure adherence to Standard Operating Procedures.
- Joint accountability with leadership for management effectiveness of NWU Protection Services
Crime Information Management
- Ensure crime, incidents and information are captured on CHASE system and property register.
- Ensure crime information received is reported to the relevant Senior Control Officer/Control Officer and relevant documents are completed.
Operations
- Daily delivery of effective communication in order to ensure a safe NWU Mahikeng Campus community.
- To act in best safety and security interest of NWU Mahikeng Community.
- Effective alarm monitoring and management.
- Ensure effective key control.
- Regular and consistent radio and telephone communication.
- Ensure all equipment faults and deviations are reported and captured timeously.
- Ensure compliance to OHS Act.
Security
- Capture outsourced security deployment on CHASE.
Disaster Management
- Disaster management compliance ensuring immediate response for immediate disasters.
- Internal and external stakeholders’ communication with reference to incident response management plans and catastrophic incidents.
Special events and Emergency Services
- Execute special duties during events as and when required.
Minimum requirements
- Grade 12 (NQF level 4).
- Professional registration with PSIRA – Grade C.
- A minimum of two (2) years’ work experience in control room duties.
ADDED ADVANTAGE:
- An Advanced Certificate (NQF level 5) in Security or Criminal Justice.
- A valid code EB driver’s license.
- CCTV course.
- A minimum of two (2) years’ alarm monitoring system experience.
- A minimum of two (2) years’ CHASE system experience.
- A minimum of two (2) years’ work experience within an Institution of Higher learning.
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
- Intermediate – Advanced Computer literacy skills (Microsoft Office – Word, Excel, Presentations).
- Excellent written and verbal communication (Report writing, radio and telephone) skills to effectively function within a multicultural and multilingual environment.
- Ability to work according to planning schedules with measurable intermediate goals.
- Complete and maintain an accurate pocketbook and incident documentation.
KEY BEHAVIOURAL COMPETENCIES:
- Proven ability to work with precision under pressure.
- Excellent judgement skills.
- Excellent communication skills.
- Interpersonal skills.
- Customer service orientated.
- Excellent time management skills.
REMUNERATION
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
ENQUIRIES REGADING JOB CONTENT MAY BE DIRECTED TO: Mr Mbutho Kaulela, Tel. No: 018 389 2277
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms Hawa Joosub, Tel No: 018 389 9015
CLOSING DATE: 29 September 2023
COMMENCEMENT OF DUTIES: As soon as possible
Kindly take note: applications may only be submitted online through the official NWU vacancy website. Incomplete applications and those submitted through any other platform will not be considered.
The University subscribes to and applies the principles of the Employment Equity Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the aforementioned Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment. If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful. Communication will be limited to shortlisted candidates only.
