Quality Manager (N000362)
Position summary
Introduction
Job description
JOB DESCRIPTION
KEY RESPONSIBILITIES:
- Developing, managing, driving and maintaining all review processes linked to academic programme quality (APQ) (including SLP’s) by means of internal programme evaluations (IPE); external programme evaluations (EPE); national reviews (NR); mock reviews; professional/statutory body reviews (PBR), etc.) across all campuses and all modes of delivery. [This KPA results in comprehensive evaluation/ review reports that are accepted by all panel members] (Close collaboration with CTL, Q&APP, SI etc.)
- Managing, monitoring, researching and reporting on all findings with specific focus on “Improvement Plans” w.r.t. the closure of quality related gaps/deficiencies, as identified during evaluations/ reviews (e.g. IPE, EPE, NR, PBR, HEQC audits). (Close collaboration with CTL, Q&APP, SI, etc.) Risk Management all quality-related deficiencies within the context of the core business of the University & the financial context (Financial Management).
- Continuously capacitating (physical training and/or online) of all stakeholders (academics, academic leaders) regarding academic programme quality (Curriculum Design, Instructional Design, Teaching Learning, Assessment and all related fields of study and the comprehensive and systemic evaluation/ monitoring/ review/ measurement thereof).
- Overseeing and driving the continuous renewal/ updating of all Faculty quality manuals in support of academic programme quality as informed by Policy-, Rule – and other related changes.
- Actively participate as a member (or co-opted) of several committee structures as Quality Enhancement representative inter alia: Senate Com for Teaching Learning [SCTL]; Senate Com Language Planning & Advisory Services [SCLPAS]; Senate Com Foundation Education Provision [SCFEP]; Open Education Resources Com [OER]; Com for Academic Literacy & Academic Student Support [CALASS]. Occasionally as secundus also Higher Degrees Committee and Senate Com for Research & Innovation (SCRI).
- Research (Scholarly research related to the Quality phenomenon in Higher Education).
Minimum requirements
MINIMUM REQUIREMENTS:
- Masters degree (NQF level 9) or actively pursuing a master’s degree. A PhD will be an added advantage)
- Financial and or project management course or certificate is desirable.
- Membership with HELTASA/SAAIR is desirable.
- Three to five years teaching-Learning experience at Higher Education level is essential.
- Two years teaching-learning advisory experience at Higher Education level.
- One year research experience (including post grad supervision) at higher education level.
- One year online learning/multimodal/E-Learning experience at higher education level is essential.
- One year project management experience at higher education level.
- One year financial management and or financial planning experience is essential.
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
- Professional staff development (Methodologies/Best Practices) (Advanced Knowledge)
- Higher Education - Function of -; Purpose of -; Legislative contexts, National and International contexts, including: DHET; SAQA, NQF, HEQSF, QCTO; Umalusi, Professional and Statutory Bodies; NRF; SETA’s; ETQA’s; University types; Qualification types; Knowledge Types. (Proficient Knowledge)
- Curriculum Design, Instructional Design, Teaching-Learning, Assessment and Research (Proficient Knowledge)
- Technology in Higher Education (Basic Knowledge)
- Education Impact Analysis (Basic Knowledge)
KEY BEHAVIOURAL COMPETENCIES:
- Able to compile comprehensive review reports and be able to analyse data retrieved from review reports and transform into thematic clustered business intelligence (Communication and Research).
- Able to conduct qualitative and quantitative research within organisational context (in support of organisational efficiency and effectiveness). Research findings should be used to inform Policy/ process/ and or systems (re)development/risk management. (Research and Communication).
- Administrator and planner (including computer skills in all Microsoft applications).
- Chairing meetings/ review panels across all disciplines/fields of studies/support departments.
- Project Management.
- Training/ Facilitation Skills (Influence).
- Good communication skills (oral and written), and the ability to function in a mutlilingual environment.
- Ability to initiate and facilitate collaboration between departments (academic and support), diverse people and entities in order to positively influence the Quality trajectory in a diverse environment.
- The ability to function independently as well as effectively under pressure (Ability to handle pressure).
- Problem solving (in diverse settings with complex staff structures and intertwined processes across different functional units/departments/campuses/sites of delivery).
- Good interpersonal relations, with a client-service orientation
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Mr. Jannie Jacobsz on 018 299 4874
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms. Moratuwa Motsemme on 018 299 4958
CLOSING DATE: 09 February 2024
PLANNED COMMENCEMENT OF DUTIES: 01 March 2024/ 01 April 2024 (or asap)
Kindly take note: applications must be submitted online through the official nwu vacancy website.
Incomplete applications and those submitted through any other platform will not be considered.
The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.
If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
