Infrastructure Specialist N002773
Listing reference: nwu_002140
Listing status: Closed
Apply by: 26 October 2023
Position summary
Industry: Education & Training
Job category: University and Academy
Location: Potchefstroom
Contract: Permanent
Remuneration: Market Related
About our company
NWU
Introduction
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS)
DIVISION: INFORMATION TECHNOLOGY
DEPARTMENT: INFRASTRUCTURE AND PLATFORMS
POSITION NUMBER: N002773
POSITION: INFRASTRUCTURE SPECIALIST
PEROMNES GRADE: P8
EMPLOYMENT TYPE: PERMANENT APPOINTMENT
TOTAL REMUNERATION: R583 899
Job description
PURPOSE OF THE POSITION:
This positions forms part of the IT Infrastructure and Platforms group and focus on the planning implementing and maintaining of all IT-Infrastructure across all campuses of the University. The position's primary emphasis will be on planning and implementing the server and storage estate of the NWU, including but not limited to hyper converged infrastructure, HPE 3 Par storage, Ceph Storage and VMware VSAN technologies.
KEY RESPONSIBILITIES:
1. Emerging technology monitoring EMRG (SFIA Level 4):
- Supports monitoring of the external environment and assessment of emerging technologies. Contributes to the creation of reports, technology road mapping and the sharing of knowledge and insights.
2. Project management PRMG (SFIA Level 4):
- Defines, documents and executes small projects or sub-projects. Works alone or with a small team actively participating in all phases of the project. Applies appropriate project management methods and tools. Identifies, assesses and manages risks effectively. Agrees project approach with stakeholders and prepares realistic project plans (including scope, schedule, quality, risk and communication plans). Tracks activities against the project schedule, managing stakeholder involvement as appropriate. Monitors costs, times, quality and resources used takes action where these exceed agreed tolerances.
3. Radio frequency engineering RFEN (SFIA Level 4):
- Investigates and resolves system-wide fault conditions using a wide range of diagnostic tools and techniques. Reconfigures equipment to circumvent temporary outages. Specifies, selects and integrates RF devices in a system. Defines internal communication protocols for transmission over the available frequencies. Reconfigures devices and software to optimise performance.
4. Systems installation and removal HSIN (SFIA Level 4):
- Undertakes or supervises complex installations and de-installations of systems or components, including handover to the client. Develops procedures and standards for installation and handover to maintain and improve the installation service. Schedules installation work around client priorities and resource availability. Ensures adherence to established safety and quality procedures.
5. Configuration management CFMG (SFIA Level 4):
- Proposes and agrees the configuration items (CIs) to be uniquely identified with naming conventions. Puts in place operational processes for secure configuration, classification and management of CIs, and for verifying and auditing configuration records. Develops, configures and maintains tools (including automation) to identify, track, log and maintain accurate, complete and current information. Reports on the status of configuration management. Identifies problems and issues and recommend corrective actions.
6. Storage management STMG (SFIA Level 4):
- Prepares and maintains operational procedures for storage management. Monitors capacity, performance, availability and other operational metrics. Takes appropriate action to ensure corrective and proactive maintenance of storage and backup systems to protect and secure business information. Creates reports and proposals for improvement. Contributes to the planning and implementation of new installations and scheduled maintenance and changes of existing systems.
7. Facilities management DCMA (SFIA Level 4):
- Uses data centre management tools to produce management information on power, cooling and space and investigate issues where necessary. Carries out routine audit and checks to ensure adherence to policies and procedures. Facilitates the implementation of mandatory electrical safety testing.
8. Capacity management CPMG (SFIA Level 4):
- Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to control the demand upon a particular resource or service. Contributes to capacity modelling and planning. Supports the design of service component capacity.
9. Specialist advice TECH (SFIA Level 5):
- Provides definitive and expert advice in their specialist area. Actively maintains recognised expert level knowledge in one or more identifiable specialisms. Oversees the provision of specialist advice by others. Consolidates expertise from multiple sources, including third-party experts, to provide coherent advice to further organisational objectives. Supports and promotes the development and sharing of specialist knowledge within the organisation.
10. Network support NTAS (SFIA Level 5):
- Drafts and maintains procedures and documentation for network support and operation. Makes a significant contribution to the investigation, diagnosis and resolution of network problems. Ensures that all requests for support are dealt with according to set standards and procedures.
Minimum requirements
MINIMUM REQUIREMENTS:
· A Bachelor’s degree (NQF level 7) in Information Technology or a National Diploma (NQF level 6) in Information Technology with relevant IT certifications.
· A minimum of 5 years’ experience in IT infrastructure project management.
· A minimum of 5 years' experience working in an enterprise IT environment.
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
· Project Management (Advanced)
· Team Leadership (Advanced)
· Network operations and maintenance (Advanced): Netbox, Nagios, SIEM
· Mentoring (Intermediate)
· Server Maintenance (Intermediate); HPE, Supermicro
· Storage Maintenance (Intermediate); HPE 3Par, Ceph
· Virtualisation (Intermediate); VMware, VSAN
BEHAVIOURAL COMPETENCIES:
· Autonomy - Works under general direction within a clear framework of accountability. Exercises substantial personal responsibility and autonomy. Plans own work to meet given objectives and processes.
· Influence – Influences customers, suppliers and partners at account level. May have some responsibility for the work of others and for the allocation of resources. Participates in external activities related to own specialism. Makes decisions which influence the success of projects and team objectives.
· Complexity - Work includes a broad range of complex technical or professional activities, in a variety of contexts. Investigates, defines and resolves complex issues.
· Knowledge - Has a thorough understanding of recognised generic industry bodies of knowledge and specialist bodies of knowledge as necessary. Has gained a thorough knowledge of the domain of the organisation. Is able to apply the knowledge effectively in unfamiliar situations and actively maintains own knowledge and contributes to the development of others. Rapidly absorbs new information and applies it effectively. Maintains an awareness of developing practices and their application and takes responsibility for driving own development.
· Business skills - Communicates fluently, orally and in writing, and can present complex information to both technical and non-technical audiences. Plans, schedules and monitors work to meet time and quality targets. Facilitates collaboration between stakeholders who share common objectives. Selects appropriately from applicable standards, methods, tools and applications. Fully understands the importance of security to own work and the operation of the organisation. Seeks specialist security knowledge or advice when required to support own work or work of immediate colleagues.
REMUNERATION:
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Mr Flip van Schalkwyk, Tel: 018 299 4633
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Mr Zenyo Seboko, Tel: 018 299 4951
CLOSING DATE: 26 October 2023
PLANNED COMMENCEMENT OF DUTIES: As soon as possible
Kindly take note: applications must be submitted online through the official nwu vacancy website.
Incomplete applications and those submitted through any other platform will not be considered.
The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.
If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
