System Analyst (N000880)

Listing reference: nwu_003330
Listing status: Online
Apply by: 28 February 2025
Position summary
Industry: Education & Training
Job category: University and Academy
Location: Potchefstroom
Contract: Permanent
Remuneration: The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
Introduction
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: INFORMATION TECHNOLOGY DEPARTMENT: BUSINESS SYSTEM DEVELOPMENT AND SUPPORT POSITION NUMBER: N000880 VACANCY: SYSTEM ANALYST PEROMNES GRADE: P9 EMPLOYMENT TYPE: PERMANENT APPOINTMENT REMUNERATION PACKAGE: R 508 923
Job description

PURPOSE OF THE POSITION

The purpose of the Systems Analyst position is to analyse, configure, and support ERP application environments, ensuring the efficient and effective operation of business systems. The Systems Analyst liase with business stakeholders and development teams translating business needs and producing detailed logical and technical specifications, writing code, troubleshooting system functions, analysing and verify data, and performing thorough testing including functional, integration, stress testing.

KEY RESPONSIBILITIES:

Requirement management

  • Analyses user requirements getting a solid understanding of the need and expectation of coding deliverables.
  • Performs technical investigation, analysis, troubleshooting and debugging all or part of the technical change to improve system changes.
  • Uses approved standards, methods, techniques and tools.

Optimisation of processes of running production environment

  • Responsible for development, delivery, testing, roll-out of assigned domain and products optimisation of processes of running production environment.
  • Continuous improvement and enhancement of running production environment.
  • Conducting and understanding of requirements for new and enhancement change requests.
  • Pro-actively identifies and troubleshoot problems and design changes to avoid recurring errors minimising the risk of system downtime.
  • Collaborates with business stakeholders ensure understanding of implementations of business requirements.

Programming & Testing

  • Produces and implements reusable, reliable and sustainable code according to technical specifications using approved standards, techniques and tools.
  • Identifies, communicates and escalates technical problems.
  • Troubleshoots, debugs and identifies problems and recommends changes to serve as permanent solutions.
  • Performs effective testing during the development life cycle ensuring program and program modifications meets the business requirements and satisfy quality.
  • Communicates test results to business stakeholders.
  • Produces and keeps system documentation up to date.

Support

  • Sustain production environment and serve as backup for product stream.
  • Maintains and amends existing moderate business process and solutions.
  • Reacts and resolves issues when reported.
  • Troubleshoots, debug and establishes workarounds while developing permanent solutions for the problems and errors ensuring maximum system availability, sustainability and stability to the production environments.
  • Document processes.

Security and conformance

  • Working with IT Infrastructure and Architects ensure the implementation of safe and secure systems environment.

Projects

  • Serves as project team member with thorough understanding of the business requirements on projects of medium to large in scope and moderate in complexity.
  • Perform assigned activities according to approved methodologies, tools and standards.
  • Collaborate and build relationships across multi-business area.

Sustain production environment and backup

  • Sustain quality of service and operations in accordance with agreed priorities and service level agreements and escalations.
  • Ensure stability and reliable of production after & with change & release management.
  • Backup and standby for ERP related systems.

Minimum requirements

  • A bachelor’s degree/advanced diploma in Information Technology (NQF level 7).

EXPERIENCE:

  • A minimum of three (3) years’ programming experience   SQL.(excluding internship & onboarding).
  • A minimum of three (3) years’ experience of enterprise IT applications implementation, maintenance and support (excluding internship & onboarding).
  • A minimum of two (2) years' experience working with databases, APIs and systems integration.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

  • Experience covering the following concepts and products:
  • Proficiency in system analysis, business process modelling, and workflow automation. Experience in the following environments: MS Power platform including Power Automate, Low code Platforms. 
  • Knowledge of Apex, PowerBI an advantage.
  • Knowledge of different databases such as Oracle, MYSQL and Microsoft SQL
  • Knowledge of, SOAP-, Restful Service, and KAFKA will be an advantage.
  • Experience with DEVOPS activities and tools such as Jenkins an advantage.
  • General knowledge of business systems and development methodology, as well as database design, utilisation and programming.
  • Knowledge of Agile/Scrum an advantage.
  • Knowledge of Wiki mark-ups (preferably Confluence) and JIRA.

KEY BEHAVIOURAL COMPETENCIES:

  • Demonstration of strong analytical, technical and critical thinking skills.
  • Excellent communication and documentation skills Shows leadership potential.
  • Good work planning, time-management and multi-tasking skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Good problem-solving and decision-making skills.
  • Adaptability and willingness to learn new technologies.
  • Team player with strong interpersonal and collaboration skills.

REMUNERATION

The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines. 

ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO:         Mrs. Dassie Janse Van Vuuren, Tel: 018 299 4679

ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO:    Mr. Rabs Diratsagae, Tel: 018 299 4797

CLOSING DATE:                                                                                                28 February 2025

PLANNED COMMENCEMENT OF DUTIES:                                            As soon as possible

Kindly note that applications must be submitted online through the official news vacancy website.

Incomplete applications and those submitted through any other platform will not be considered.

The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.  

The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.

If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.

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