Space Booking Officer
Listing reference: nwu_000446
Listing status: Under Review
Apply by: 15 February 2022
Position summary
Industry: Other Sectors & Industries
Job category: Office Support
Location: Potchefstroom
Contract: Permanent
Remuneration: Market Related
Introduction
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS)
FACULTY/ DIVISION: FINANCE AND FACILITIES
DEPARTMENT: FACILITIES: SPACE MANAGEMENT & UTILITIES
POSITION NUMBER: N000463
VACANCY: SPACE BOOKING OFFICER
PEROMNES GRADE: 12
EMPLOYMENT TYPE: PERMANENT
Employment Equity
PURPOSE OF THE POSITION
To provide support to the Space Management business processes by utilising the Integrated Work Management System (IWMS) in respect of space management processes such as reservation and move- requests, staff on-boarding, infrastructure applications and lease management and other out-of system processes. Supporting requesters by means of training, progress reports etc. Updating information on the system for Space HEMIS reporting purposes. Providing admin support to the Space Management function.
Job description
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
· Experience in and knowledge about Facilities Management processes.
· Experience in a service desk or related environment
· Computer literacy: MS Excel, Word, PowerPoint, etc.
· Capturing data and information on a system
· Knowledge and experience in providing basic admin support (meeting administration, record management, general admin support)
· Have an understanding of basic office space requirements/services .
KEY BEHAVIOURAL COMPETENCIES:
· Excellent communication skills
· Ability to liaise with internal and external stakeholders
· Ability to provide professional / quality services to end users
· Ability to maintain a professional attitude under pressure.
· Enthusiastic team player with positive social and interpersonal skills.
Minimum requirements
· Advanced Certificate or Diploma (NQF 6) with Three years experience in a Facilities or Space Management environment in an admin support role or
· Grade 12 with 6 year experience in Facilities or a Space Management environment in an admin support role
JOB DESCRIPTION
KEY RESPONSIBILITIES:
1. Service Desk Support
· Support space management functions on the IWMS by routing or approving requests (moves, infrastructure applications, reservations)
· Provide feedback to requesters about status and progress
· Provide training and guidance to requesters about all business processes
2. Space utilization data
· Capture all staff information on system for new staff, relocations of staff due to construction projects, internal moves etc. to keep office utilisation records up to date.
· Ensure that space OE allocations are maintained
· Coordinate entrance signage process to ensure information is up to date
3. Space Charges
· Administer space cost recoveries (venue hire) and space charges
4. Lease agreements
· Capturing lease agreements for academic spaces and Student Life facilities on the IWMS
5. Admin support
· Provide admin support to the Space Management function (record management, meeting administration, general admin support)
ADDED ADVANTAGE & PREFERENCES:
· One year experience in a Service Desk (call centre or reception) or venue reservations/management
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Liesel van Wyk on 018 299 2742
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Janine de Gama on 018 299 4799
CLOSING DATE: 15 February 2022
PLANNED COMMENCEMENT OF DUTIES: 1 April 2022
Kindly take note: applications must be submitted online through the official nwu vacancy website.
Incomplete applications and those submitted through any other platform will not be considered.
The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.
If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
