Administrative Assistant
Listing reference: nwu_000445
Listing status: Closed
Apply by: 11 February 2022
Position summary
Industry: Education & Training
Job category: Assistant
Location: Potchefstroom
Contract: Permanent
Remuneration: The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
Introduction
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS)
FACULTY/ DIVISION: REGISTAR
POSITION NUMBER: N000644
VACANCY: ADMINISTRATIVE ASSISTANT
PEROMNES GRADE: 13
EMPLOYMENT TYPE: PERMANENT
Job description
PURPOSE OF THE POSITION
Administrative assistant within the SALA environment.
JOB DESCRIPTION
KEY RESPONSIBILITIES:
1. Social Media
· Responding to social media inquiries, eg. Facebook pages and Groups.
· Assist with inbox messages, the comment section and direct messages.
· Update and post relevant UODL information.
· Check website and links relevancy.
· Feedback and clear responses.
· Facebook analytics and reporting on statistics weekly.
2. Student Inquiries
· Email inquiries via inbound emails.
· Solving issues and inquiries.
· Academic record, application, registration, proof of registration, finance inquiries.
· Sending of relevant forms.
· Assisting students with all inquiries.
· Give quick and friendly feedback.
· Accurate and thorough responses to students.
3. Assisting other offices
· Assist other offices in need.
· Verifying assignments.
· Assisting with help desk.
· eFundi assistance.
· Changing of student details.
Minimum requirements
· Matric (Grade 12)
· 1-3 years Social Media knowledge
· 1-3 years’ experience in administration, client services, computer literacy
· 1-3 years’ knowledge of university systems like VSS
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
· Facebook Analytics / Bots, Facebook Messenger Tools, Facebook Publishing Tools, Facebook Insights
· CANVA
· University systems like Varsite and Groupwise
· Liaise with students
· MS Office (Word, Excel and PowerPoint)
· Ability to work with numbers and inquiries
· Ability to plan and problem solving is essential
KEY BEHAVIOURAL COMPETENCIES:
· Ability to work under pressure, independent, in teams and work while being supervised.
· Demonstrate language abilities and should be bilingual.
· Good people skills, communication skills and a positive client service attitude.
· Computer literate in Social Media Platforms, MS Office (Word, Excel, PowerPoint) VSS and Groupwise.
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: DR A KOK: 018 299 2157
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms Goitsemang Ntsoelengoe: Goitsemang.Ntsoelengoe@nwu.ac.za
CLOSING DATE: 11 February 2022
PLANNED COMMENCEMENT OF DUTIES: As soon as possible
Kindly take note: applications must be submitted online through the official nwu vacancy website.
Incomplete applications and those submitted through any other platform will not be considered.
The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment. Communication will be limited to shortlisted candidates only.
If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
