CONTROL ROOM OPERATOR V002726, V002727, P001532 & P000134
Listing reference: nwu_001071
Listing status: Closed
Apply by: 16 September 2022
Position summary
Industry: Education & Training
Job category: University and Academy
Location: Vanderbijlpark
Contract: Permanent
Remuneration: The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
Introduction
NORTH-WEST UNIVERSITY (VANDERBIJLPARK CAMPUS)
DIVISION: NWU FINANCES AND FACILITIES_PROTECTION SERVICES
DEPARTMENT: PROTECTION SERVICES
VACANCY: CONTROL ROOM OPERATOR (4 POSITIONS)
PEROMNES NUMBER: 14
POSITION NUMBER: V002726, V002727, P001532 & P000134
APPOINTMENT TYPE: PERMANENT
Purpose of the position:
To effectively and efficiently maintain safety and security on the NWU Vanderbijlpark Campus.
Job description
1. Communication and Stakeholder Relations
· Communicate effectively with all stakeholders with regards to protection services through various mediums. Prepare and present formal and informal security briefings to members of the NWU (Vanderbijl Campus)
· Assist and ensure compliance with the NWU Vanderbijl Campus safety and security regulations and standard operating procedures.
2. Crime Information Management
· Ensure that crime, incidents and information are captured on Chase, Property Register
· Ensure that crime information received is reported to the Control Officer and necessary documents is completed.
3. Operations
· The daily delivery of effective communication in order to ensure a safe NWU Vanderbijl Campus community.
· To act in the best safety and security interest of NWU Vanderbijl Campus Community.
· Effective alarm management.
· Ensure that key control is done efficiently.
· Regular consistent radio and telephone communication.
· Effective incident management.
· Ensure that all faults and deviations reported are captured timeously.
4. Security
· Capturing deployment(s) of the outsourced security services on Chase
· Constant surveillance on hotspots areas that have CCTV Coverage
5. Disaster Management
· Disaster management compliance, ensuring that there are immediate responses to relevant disasters
· Internal and external stakeholder communication with reference to incident response management plans and catastrophic incidents
6. Special events and Emergency Services
· Execute special duties during events as and when required
Minimum requirements
· Grade 12.
· A PSIRA Grade C registration.
· A minimum of 2 years’ experience as a control room operator within the security industry.
· Computer literacy: MS word, Excel, and email program (advanced level)
Functional/Technical competencies (Knowledge and Skills):
· Advanced Computer literacy skills (Microsoft Office: Word, Excel and Email Program).
· Excellent written and verbal communication (by radio and telephone) skills to effectively function within a multicultural and multilingual environment.
· Ability to work according to planning schedules with measurable intermediate goals.
· Complete and maintain an accurate pocketbook and incident documentation.
Behavioural Competencies:
· Excellent communication skills, Interpersonal skills, Customer service orientated and Excellent time management skills
· The proven ability to work with precision under pressure Excellent judgement skills
ENQUIRIES : For application related enquiries contact Ms Janine Da Gama on Janine.DaGama@nwu.ac.za
: For job related enquiries contact Mr Joseph Ntlati on 016 910 3900
CLOSING DATE : 16 September 2022
COMMENCEMENT OF DUTIES : As soon as possible
TO APPLY : Please visit our website: www.nwu.ac.za/vacancies
The University subscribes to and applies the principles of the Employment Equity Act and is committed to transformation.
The University reserves the right not to make an appointment. If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
