Senior Administrative Officer
Listing reference: nwu_000887
Listing status: Closed
Apply by: 21 July 2022
Position summary
Industry: Education & Training
Job category: Administration
Location: Potchefstroom
Contract: Permanent
Remuneration: The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
Introduction
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS)
SALA OPERATIONS HIGHER DEGREE ADMINISTRATION
VACANCY: SENIOR ADMINISTRATIVE OFFICER
PEROMNES: 10
POSITION NUMBER: N000558
PERMANENT APPOINTMENT
Job description
Purpose of the position:
To coordinate all operations of the Higher Degree Administration office on the Potchefstroom campus, relating to life cycle steps of students, and logistics regarding the office and staff of PC Higher Degrees. Reporting to Section Head and the Director of the Division as direct line managers.
JOB DESCRIPTION
KEY RESPONSIBILITIES:
- Managing the integrity of programme administration processes in collaboration with Faculty staff, academics and other stakeholders.
- Coordinating and handling student programme enquiries and providing guidance to students, academic staff and external stakeholders
- Providing training and support to administrative staff regarding programme administration processes and functions
- Providing support to the Section Head in managing the quality assurance processes of the operational aspects of Higher Degree administration.
- Advising students and staff regarding NWU's policies and the programme-related rules, regulations and guidelines, and ensuring that programmes' administration processes comply.
- Responsible for staff supervision and leave administration
- To monitor and coordinate all activities completed in the Potchefstroom Higher Degree offices regarding M and Ph.D. studies, in support of faculty staff, in cooperation with the Section Head of the division.
Minimum requirements
- NQF 7 – Bachelor’s Degree
- 3 Years’ experience in computer literacy and communication skills, verbal and writing
- 3 Years’ experience in NWU systems such as VSS, Outlook, and relevant Microsoft office software.
- 3 Years’ experience in the Higher Degree Administration (HDA) environment
- Knowledge of the structure of the NWU and terminology used in a university environment and the policies and rules that inform the activities of HAD
ADDITIONAL REQUIREMENTS:
- Honours Degree is desirable
KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:
- Ability to plan, organise and prioritize daily tasks on a personal level and for a team.
- Ability to learn and implement new systems and processes
- The NWU Student system, Outlook, and Microsoft Office software.
- Ability to respond to client queries with the correct application of the HDA processes, in a professional and calm manner.
- Advanced ability to communicate verbally and in writing in a professional manner with all levels of NWU staff and with students.
- Ability to manage more than 10 administrative staff members working under your supervision.
- Appropriate knowledge of the terminology used in this university environment, especially for Masters and Doctoral studies.
KEY BEHAVIOURAL COMPETENCIES:
- Ability to monitor performance and oversee the capturing of data by staff
- Ability to stay calm and professional under pressure
- Advanced ability to manage time effectively and work at a good pace.
- Ability to apply the correct knowledge in every situation, to complete tasks when required.
- Ability to lead a team, and organize team activities and participation
The annual total remuneration package will be commensurate with the level of appointment as advertised and in line with the NWU policy guidelines.
ENQUIRIES REGARDING JOB CONTENT MAY BE DIRECTED TO: Ms ME Ackerman 018 2994043
ENQUIRIES REGARDING RECRUITMENT PROCESS MAY BE DIRECTED TO: Ms Melissa Freeman 018 299 4811
CLOSING DATE: 20 July 2022
PLANNED COMMENCEMENT OF DUTIES: As soon as possible
Kindly take note: applications must be submitted online through the official nwu vacancy website.
Incomplete applications and those submitted through any other platform will not be considered.
The University subscribes to and applies the principles of Employment Equity (EE) Act and is committed to transformation. Preference will be given to candidates from the designated groups, in accordance with the principles of the EE Act and NWU Employment Equity Plan.
The University reserves the right not to make an appointment in its sole discretion. Communication will be limited to shortlisted candidates only.
If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
