CONTROL ROOM OPERATOR P000385
Listing reference: nwu_001002
Listing status: Under Review
Apply by: 22 August 2022
Position summary
Industry: Other Sectors & Industries
Job category: Admin, Office Support and Services
Location: Potchefstroom
Contract: Permanent
Remuneration: Market Related
About our company
NWU
Introduction
NORTH-WEST UNIVERSITY (POTCHEFTSROOM CAMPUS)
DIVISION: NWU FINANCES AND FACILITIES
DEPARTMENT: PROTECTION SERVICES
VACANCY: CONTROL ROOM OPERATOR
PEROMNES NUMBER: 14
POSITION NUMBER: P000385
PERMANENT APPOINTMENT
Job description
Purpose of the position: To effectively and efficiently maintain safety and security on NWU Potchefstroom Campus
Key Responsibilities:
Communication and Stakeholder Relations
· Communicate effectively with all stakeholders with regards to protection services through various mediums. Prepare and present formal and informal security briefings to members of the NWU (Potchefstroom Campus)
· Assist and ensure compliance with the NWU Potchefstroom Campus safety and security regulations and standard operating procedures.
Crime Information Management
· Ensure that crime, incidents and information are captured on Chase, Property Register
· Ensure that crime information received is reported to the Control Officer and necessary documents is completed.
Operations
· The daily delivery of effective communication in order to ensure a safe NWU Potchefstroom campus community.
· To act in the best safety and security interest of NWU Potchefstroom Campus Community.
· Effective alarm management.
· Ensure that key control is done efficiently.
· Regular consistent radio and telephone communication.
· Effective incident management.
· Ensure that all faults and deviations reported are captured timeously.
Security
· Capturing deployment(s) of the outsourced security services on Chase
· Constant surveillance on hotspots areas that have CCTV Coverage
Disaster Management
· Disaster management compliance, ensuring that there are immediate responses to relevant disasters
· Internal and external stakeholder communication with reference to incident response management plans and catastrophic incidents
Special events and Emergency Services
· Execute special duties during events as and when required
Functional/Technical competencies (Knowledge and Skills):
· Advanced Computer literacy skills (Microsoft Office: Word, Excel and Email Program).
· Excellent written and verbal communication (by radio and telephone) skills to effectively function within a multicultural and multilingual environment. Ability to work according to planning schedules with measurable intermediate goals.
· Complete and maintain an accurate pocket book and incident documentation.
Behavioural Competencies:
· Excellent communication skills, Interpersonal skills, Customer service orientated and Excellent time management skills
· The proven ability to work with precision under pressure Excellent judgement skills
Minimum requirements
· Grade 12;
· PSIRA Grade C;
· 3 year’s experience as a control room operator within the security industry; and
· Computer literacy: MS word, Excel and email program (advanced level)
ENQUIRIES : Kganya Mbotshane 018 299 4936
CLOSING DATE : 22 August 2022
COMMENCEMENT OF DUTIES : As soon as possible
TO APPLY : Please visit our website: www.nwu.ac.za/vacancies
The University subscribes to and applies the principles of the Employment Equity Act and is committed to transformation.
The University reserves the right not to make an appointment. If you are not contacted within two months from the closing date of this advertisement, please accept that your application was unsuccessful.
